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Phones – Star Code Shortcuts

Many phone system features can be controlled by dialing the star key * in conjunction with a 2 or 3 digit code. The most common codes are listed below:

 

Star Code

Feature Description

*** Dynamically Park a Call
*<Call Park Queue Number> Park a Call
*35<Extension Number> Extension Pickup – Answer a Call that is ringing at another extension
*55<Call Park Destination> Retrieve a call from a Call Park Queue
*61 To Voicemail – Unauthenticated
*62 To Voicemail – Password Only
*67<Extension Number> To User w/ Privacy
*72<Forwarding Number> Set Forward Destination
*73 Deactivate Forward
*78 Activate Do Not Disturb
*79 Deactivate Do Not Disturb
*80 Activate Call Recording
*81 Deactivate Call Recording
*98 Transfer to an Extension

 

Shortcut

Feature Description

7<Extension Number> Transfer a call directly to voicemail (3 or 4 digit extension)
71[0-9] Transfer a call to a Call Park Queue in the 710-719 Range for Parking without Callback
72[0-9] Transfer a call to a Call Park Queue in the 720-729 Range for Parking with Callback
5001 Registered Login to VMail (prompted for password only)
5002 Hot Desking Sign In

 

Updated on January 2, 2019

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