Sometimes a website will display improperly on the screen, but Java is loading fine. When this happens it is usually compatibility mode, below are the steps to resolve it: Make sure you are in IE not EDGE (light blue E with gold halo, not darker thicker E) Load the page…
This article will guide you on the steps necessary to setup the connection from your Windows 7/8/10 computer to a file share. Credentials and the necessary connection address will be provided to authorized users by IT in a welcome email. Open File Explorer and click on THIS PC on the…
This article will show how to add a conference room reservation to your meeting for users of Google’s GSuite email system Step-by-step guide Open your calendar, start to create the appointment On the right side, change the GUESTS tab to “ROOM” Select the conference room you want to reserve,…
This article will describe how to setup access to the Hikvision security camera system for authorized team members Download the app to your smartphone – look for “iVMS-4500” in the app store. Search for “hikvision” and this should be the top choice. Open the app and complete the initial setup…
Open Microsoft Outlook, and click on FILE in the upper left hand corner Click on Options Click on “Mail” on the left side menu, then Signatures on the right side pane next to “Create or modify signatures for messages”. Click NEW to create your signature: Name your signature. The…
By default, Outlook and Webmail may group your messages by relevant conversations. This is not always accurate or useful, so it is best to turn it off as shown in the article below Step-by-step guide – Webmail Click on the folder on the left you want to ungroup (usually INBOX…
This article will show you how to setup email on your iPhone/iPad. You must have your own Apple iPad or iPhone running the latest Apple iOS operating system. For this article “iOS” will refer to the system that runs on your iPhone and iPad interchangeably. Open the SETTINGS icon…
In order for us to access your PC remotely, we need to know the name of the PC. For many customers, there is a barcoded sticker on the PC that has a four digit number. If that is the case, you can send us that number! Finding Your Computer’s Name…
Opening a complete support ticket is the key to getting your issues resolved quickly. Please take a moment to read the article below which describes an ideal support ticket! Here at Clearview Technologies, it’s our goal to provide the highest level of support possible. We want your experience to be…
What does it mean when I submit a ticket? We receive numerous tickets on a daily basis. In order to ensure that everyone receives the highest level of support we utilize a standard procedure for servicing your requests. Our Ticket Queues As you know, each of your requests is known…