• Remove old Facebook Posts

    We all have posts on FB we … well… may want to get rid of. Unfortunately FB does not make it easy, and limits the amount you can delete at one time. They want your info! Thankfully a Chrome plugin called “Social Book” helps delete posts in bulk! Simply download…

  • Connecting to HikVision System on a Mac

    In order to view your HikVision cameras from a Mac, you will need to install the IVMS-4200 software first. This article will walk you through the necessary steps. 1. In your web browser, visit : https://us.hikvision.com/en/support-resources/downloads/client-software 2. Expand the FOR MAC section, and click on the download link 3. Locate…

  • Connecting to a NAS from a Mac

    To connect to a remote file server/NAS appliance from a Mac laptop please follow these steps: On your mac, choose FINDER > GO > CONNECT TO SERVER 2. In the popup box, enter the server address in the format provided and click CONNECT 3. A dialogue box will appear asking…

  • Securely Sending Passwords

    Sometimes our support team may ask for your password or other information to complete your request. Only after verifying that the request is legitimate, we will ask that you use our custom tool to send the information rather than sending it in an insecure email.  Our secure tool is located…

  • Hours of Operation

    Phone: 212-804-8173 Email: [email protected] Hours of Operation: Monday – Friday, 8:00 AM to 5:00 PM, excluding US Bank/Major holidays After Hours / Emergency Support We also have an Emergency Support team available after our normal operating hours. They are available 24 hours per day, 365 days per year. Any support requests that are not platform…

  • Pair a Verifone e355 Payment Device

    How to Pair a Verifone e355 Payment Device to an mPOS Device 1. Access Settings on your IOS device to ensure that Bluetooth is enabled. If Bluetooth is off, touch Bluetooth to access the Bluetooth settings, and turn on Bluetooth functionality (swipe right to turn on the green light). Note: If…

  • Free Space in GSuite Account

    Here are some quick, easy tips for clearing out a significant amount of room in your Gmail account. Delete files The Gmail search box lets you look for specific file types—try searching for filename:mp3 or filename:mov to locate those larger attachments that you can really do without. The Gmail attachment…

  • Removing Scam Popups in Edge

    Microsoft’s newest web browser, Edge, may appear to be infected, but in reality it is just a scam page taking over the computer. A quick Powershell command run as an administrator will get it back to normal:

  • File Explorer Crashes or Stops Responding

    Symptoms: When you open File Explorer it blocks / crashes / stops responding How to fix it: Right click on File Explorer / Open a folder from the history (Example Pictures) Go to File / Change Folder and search Options  Un-check “Show recently used files in Quick access” and “Show frequently used folders in Quick Access“ Click on Clear Click on OK …