• KWI Chrome Extension

    • June 20, 2022
    • KB Admin

    The IE Tab extension, offered by Blackfish Software, allows users to run Java applets within Chrome and IE Edge browsers for Windows. Here are the steps to download and install the IE Tab extension on Google Chrome for Windows. Step 1: Install Extension 1. Install IE Tab from the Chrome Web…

  • Enable 2FA on Your Google Account

    • February 5, 2022
    • KB Admin

    Log in to your Google account via https://myaccount.google.com from a computer Click on the SECURITY link on the left side menu Next, click on 2-Step Verification, then click the GET STARTED button You will be prompted to enter your account password to confirm it is you Click Try It Now…

  • How Do I Stop Internet Explorer from Redirecting to Edge?

    • January 13, 2022
    • KB Admin

    Go to Settings in Microsoft Edge. On the left side menu, navigate to Default browser and click on it. Then on the right side look for “Let Internet Explorer open sites in Microsoft Edge” and set this option to Never. Close Edge and now you should be able to launch Internet Explorer…

  • Approving the Screen Recording via End-User

    • September 18, 2021
    • KB Admin

    Splashtop Remote Approval In order to allow Clearview control of your managed Mac laptop, we need to approve some privacy settings. Standard Users will have the ability to approve the applications and do not need any special administrative rights. Once we start a session for the first time, you will…

  • Google Drive / Slow Excel Issues

    • September 2, 2021
    • KB Admin

    There is a known bug with certain versions of Microsoft Excel and Google Drive, whereby files with links/references/macros may hang or severely slow down the machine’s performance when the “real time presence in Microsoft Office” feature is enabled in Drive. Turn off real-time presence If you turn off real-time presence,…

  • Word – Tracking Changes

    • August 14, 2021
    • KB Admin

    How to use Word “Track Changes” Microsoft Word has a function to help you track modifications to a document over time. This allows you to see what changes were made by who, prevent certain things from being changed at all, and know if something was changed in the first place. This is…

  • MS Teams – Channels and Chat Overview

    • April 7, 2020
    • KB Admin

    Teams allows several methods of communication with people both inside and outside your organization. This document serves as a brief overview of the most common options. The Chat section is used for private chats between one or more people. Chat works similar to text or group text on a cell…

  • MS Teams – Signing In

    • KB Admin

    ou can access Microsoft Teams from the web, desktop client or mobile app.  Teams on the web Visit https://teams.microsoft.com and sign in using your email address and email password Click ‘Use the web app instead’ and you’re in. It’s that easy. Teams desktop app If you prefer to use the desktop application…

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